Brands / Northlight / 1 Sep 2026 / Share of voice
Share of voice
EXAMPLE DATAWho gets named on each prompt, and how often. One bar per business, per prompt, over the runs that actually came back.
What these bars are, and what they are not
Each bar is an appearance rate, not a slice of a pie. One answer usually names several businesses, so the bars under a prompt do not divide 100% between them and are not meant to — they routinely add up to more. The number that matters is the one printed at the end of each bar: named in k of n runs, where n is the runs for that prompt that returned an answer. A run that failed is not in n, and a prompt where nothing returned has no n at all, so it gets no bar and no percentage.
Per prompt
1 Sep 2026 · ChatGPT + Gemini · 3 runs eachBest review software for contractors
Top review management providers
Review software for home services companies
Northlight vs competitor-one
Best tools for collecting customer reviews
How do contractors get more Google reviews?
Cheapest review management software
How much does review software cost?
Measured, and the answer is zero: six answers came back and you were in none of them. This is a finding.
Review software with QuickBooks integration
Nobody has a share here, including your competitors. Nothing was answered, so there is nothing to divide. ChatGPT returned 429 on all three runs and Gemini's connection failed on all three.
Best review platform for small trades businesses
Same two failures. The next weekly scan retries this prompt; until it returns, this row stays blank rather than becoming a zero.
Across the whole scan
Over the 48 runs that returned — not the 60 that were scheduled.
The other 12 runs never returned. They are not in the denominator and they are not counted against anybody — including you. If they had been folded in as zeros, your rate would read 27 of 60, which is a number nobody measured.
Named, not cited
These bars count runs in which a business was named — cited or mentioned. That is the right unit for a share-of-voice comparison, because we can only tell whether your page was fetched, not whether a competitor's was.
Your own split between cited and mentioned is on the scan page, where it stays two numbers.
Where the names come from
Domains that appeared in the answers, with your own and the usual aggregators removed. Nobody curated this list — it is what the assistants said. A business appearing here is not a judgement about it, and the placeholder names above are not real companies.